Double charge on subscription

Item: DStv (MultiChoice)
Rating: 1
Author: Sindi M

I have been double charged for a subscription on a decoder that I dont even have active. Now I am struggling to get the double charge reversed. I've called in twice and agents are not able to assist. Who must I call then.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

22 Aug 2023, 09:24

Hi Sindi Mkhwa****,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply22 Aug 2023, 09:24

Official

Hi Sindi Mkhwa****,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

Double charge on subscription

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