CJ
Charmaine J

1 reviews | Active since Feb 2013

07 Nov 2023, 12:43

Double charge every month

Every month they double charge and i only have one active subscription first they want to increase premiums but if your a new subscriper you pay less than our loyal subscribers got that fixed since then every month the double charge me jsut think its fair to stop this nonscense and give me some more discount.i have been with dstv since 2009

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2023, 12:51
Official
Hi Charmaine Joubert, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
CJ
Charmaine J's update07 Nov 2023, 13:15
Reviewer Update
i want to report Ntokozo Khumalo rude customer service agent. please get her supervisor to call me