1 reviews | Active since Mar 2017

19 Mar 2017, 20:10

Double billing pricelock

<p>At the end of February 2017 I paid R1777.00 for price lock instead of R945.00. I phoned twice to complain but to no avail. Up until today I still have not received the refund as promised. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Mar 2017, 08:11
Official

Dear Elne Goodchild

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Mar 2017, 09:39
Official

Good day Elne

Apologies for the inconvenience this has caused. We have forwarded your query to the Price - Lock team. They will contact you shortly and assist.

We'll follow up with the team and keep you posted.

Warm regards

Girly

Best regards,