JM
James M
1 reviews | Active since Mar 2020
19 Jun 2022, 12:48
Double billing box office
I recently complained about how multichoice had double billed me for box office movies and received a call from their consultant on Wednesday. I gave the consultant a reference number which I got when I sent my proof of payments. To date the money has not been credited onto my account. I have cancelled my subscription. Where can I report their ***** behavior?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Jun 2022, 14:05Hi James,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Jun 2022, 14:05
Official
Hi James,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Jun 2022, 18:21Hi James,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have re-escalated the proof of payments and we will provide feedback within 24 hours.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have re-escalated the proof of payments and we will provide feedback within 24 hours.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Jun 2022, 18:21
Official
Hi James,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have re-escalated the proof of payments and we will provide feedback within 24 hours.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have re-escalated the proof of payments and we will provide feedback within 24 hours.
Kind Regards,
DStv: Hello Peter Team
Best regards,