SV
Shelley V
1 reviews | Active since Jun 2020
11 Jun 2020, 18:01
Double billing blunder
Multichoice's customer service is appalling. I transferred ownership of my card to my business and have been double billed each month for 6 months. Numerous calls, ****erally hours) and emails have been sent to no avail. I have been bounced between departments and finally promised a response from a manager within 24 hours as of yesterday but unsurprisingly have received no feedback. Unacceptable.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Jun 2020, 18:35Hi Shelley Voigt,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jun 2020, 18:35
Official
Hi Shelley Voigt,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,