double billing and no service offered

Item: DStv (MultiChoice)
Rating: 2
Author: akona K

the company handed my account to a debt collector ,who has been deducting eversince and the company also debited full outstanding,i paid an amount that should put me atleast 3 months in advance but my service is disconnected

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

30 Nov 2015, 09:33

Hello sipelele,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply30 Nov 2015, 09:33

Official