TR
Tondani R

1 reviews | Active since Jan 2016

28 Jul 2017, 08:34

double billing

<p>I was very shocked when Multichoice debitted my account this month, It was supposed to charge me about R500 and was suprised when R900 and something went out of my account referenced Multi-choice. I tried getting hold of them as this was not our arangement but could not get throught to their call centres .</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2017, 09:04
Official

Dear Tondani

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2017, 12:27
Official

Good day Tondani

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

We currently investigating your concern and will provide an urgent resolution to your concern.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard

Kind regards

Rupert

Best regards,