double billing

TO SAY THAT IAM UPSET IS AN UNDERSTATEMENT I FAIL TO UNDERSTAND WHY PEOPLE DO NOT DO THE JOB THEY ARE BEING PAID TO DO IN AUGUST I REQUESTED FOR ONE OF MY DECORDERS TO BE SUSPENDED TILL FURTHER NOTICE BUT TO MY SUPRISE I WAS BILLED FOR THAT ,I CANNOT BELIEVE SUCH INCOMPETENCY AND I REFUSE TO PAY FOR YOUR STAFFS INCOMPETENCY NOT IN A LIFETIME YOU NEED TO SORT THIS OUT ASAP I WILL NEVER PAY FOR A FAULT ON YOUR SIDE AND IAM HOPING THAT SOMEONE COMPETENT WILL CALL ME BACK WITH A POSITIVE FEEDBACK.