Double Billing

At the end of Oct 2014, I ended my normal DSTV premium subscription and replaced it with DSTV explora.<br> The Call centre consultant failed to cancel the old decoder. I have been double-billed for three months.<br> I have been mailing Multichoice Enquiries on numerous occasions and have always been given the same excuse that they will come back to me. To date, I am still waiting. Please note that I expect a full refund from them as this has made a big financial strain on my budget. I have been retrenched since end of October and only managed to secure a contractual position this week.<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>