double billing

Bab customer service at dstv double billing my account to R3180 Which my instalment its suppose to be R549 since Sep last ive been logging the complain to them calling them with my airtime money the putting me on hold for 20 min the And not solving the query I spoke to dudu mthembu the call centre Supervisor last month on September she also promise to help me its even the this month now sended her email she doesn't respond spoke to another agent today nelisiwe khanyile she putted me on hold for 15 telephone got cut of they wont even bother to come back to u all of them don't know what happen they cant explain clear stories which I found it *********** DSTV are robbing us our money :-(