Double Billed For Box Office

<p>I have been double billed over a number of months for Box Office movies (at least since July 2016). I paid for the movies utilising my credit card, but they have also been added to my DSTV monthly bill, despite the option of paying in arrears for Box Office movies not being activated for my account.</p> <p> </p> <p>I spent 30 minutes on the phone with an agent on 22/12/2016, e-mailed him my statements and a recon to explain the double charging. I requested that this be escalated but have had no response. I would be happy to share the e-mails and information with anyone at Mutichoice who is interested in helping their customers.</p> <p> </p> <p>Regards Shaun</p>