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Thandiswa M
1 reviews | Active since Aug 2021
02 Aug 2021, 10:05
DOUBLE BILL - POOR TO NO SERVICE AT ALL.
<div>DO NOT SUBSCRIBE TO DSTV, I REPEAT: DO NOT SUBSCRIBE TO DSTV!! THEY INTRODUCED REWARDS TO TRAP PEOPLE INTO PAYING EXTRA. NOW BILLS ARE DOUBLE AND PEOPLE ARE EXPECTED TO PAY DOUBLE THEIR SUBSCRIPTIONS OR SERVICES ARE DISCONNECTED. YOU WILL CALL THEM TILL YOU’RE BLUE IN THE FACE. ALL YOU GET ARE ESCALATIONS AND PROMISES. TAKE IT FROM ME, WETHER YOU JOIN THE REWARDS OR NOT, IT WILL HAPPEN TO YOU. DO NOT EVEN BEGING TRAPPING YOURSELF. GET YOURSELF WIFI FOR THAT MONEY AND NETFLIX INSTEAD. I LEARNT MY LESSON THE HARD WAY. </div>
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Thandiswa M's updateReviewer Update
02 Aug 2021, 23:01It is now day 10 since I have been querying about an incorrect bill. Instead, I have been disconnected. I won an upgrade in April and still paid my installment in April. Now I owe that upgrade and have been disconnected because of it. My bill shows I owe R612! I paid R540 on July 27 yet I still owe R612 on top of that. I have been calling, chatting, emailing everyday from July 23 and DStv hasn’t helped at all instead, keeps escalating the matter. Their way of stalling because if the matter was really escalated, it would have been resolved in the 48 hours that keeps being mentioned
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Thandiswa M's update02 Aug 2021, 23:01
Reviewer Update
It is now day 10 since I have been querying about an incorrect bill. Instead, I have been disconnected. I won an upgrade in April and still paid my installment in April. Now I owe that upgrade and have been disconnected because of it. My bill shows I owe R612! I paid R540 on July 27 yet I still owe R612 on top of that. I have been calling, chatting, emailing everyday from July 23 and DStv hasn’t helped at all instead, keeps escalating the matter. Their way of stalling because if the matter was really escalated, it would have been resolved in the 48 hours that keeps being mentioned