SN
Sumeshan N
1 reviews | Active since May 2013
23 Nov 2017, 14:31
Double bill
I have been paying in for 2 subsciptions each month for the last 6 months under one account. I call 2 months ago to query why i am paying so much and the advisor did not even tell me its 2 accounts. I do not get a statement every month. How was i to know this. Why did acredited dstv installer open another account instead of just upgrading my exsiting account. I want all extra monies to be creddited.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Nov 2017, 14:49Dear Sumeshan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Nov 2017, 14:49
Official
Dear Sumeshan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Nov 2017, 16:33Good day Sumeshan
Thank you for taking the time and bring this matter to our attention.
Your query is pending investigation from the finance team. Communication will be sent to you once received in this regard.
Please bear with us, there might be a delayed response.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply23 Nov 2017, 16:33
Official
Good day Sumeshan
Thank you for taking the time and bring this matter to our attention.
Your query is pending investigation from the finance team. Communication will be sent to you once received in this regard.
Please bear with us, there might be a delayed response.
Kind regards
Dinah
Best regards,