Dont want my loyal payment!

<p>Third year in a row... 20 minutes 3 times per week on the phone to Multichoice. Refrence numbers etc, speaking to Themba Mahai, Mokang Willem - supposedly the Managers in customer Care. I'm a loyal consumer and wanting to pay my account wich is due 1 January 2017 according to my personal accounting records. I am wanting to pay my new year subscription 11 months in advance, yet Mutlichoice does not want my money. This organisation cannot supply an invoice for the following year, their system cannot allow for their call centre to send me an invoice so I can pay my account. Clearly they dont understand financials and dont want the money in their account. But if I dont pay the account 1 January 2017 when I'm on the beach they notify me I have 24 hours or they will cut off the subscription.</p> <p> </p> <p>Disgusting, poor customer service, cannot believe company acting so small minded and inferior </p>