LW
Lehlohonolo W

1 reviews | Active since May 2016

20 Feb 2024, 10:49

Don’t sign up with them

It would be in your best interest not to sign up with DSTV, I signed up with them in November 2023 and paid R299 which somehow didn’t link to my account (***) the proof of payment was sent (ref ***6), I have been requesting for updates and all I get is “we are investigating) how long does your investigation take? You don’t even have the courtesy to give feeback nor call your customers. How difficult is it to just trace the payment and allocate it to my account??

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Feb 2024, 10:52
Official
Hi Lehlohonolo Waterson, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team