Don't pay idiots to take chats.

I had an error E209-22 or something. It read "" If you would like further features, them subscribe to our premium service." Now I have been subscribed to the premium service for 18 years or more, so I went to the chat-room on the DSTV web-site, only to have some idiot who could not restore my service. I gave all the details required, and he simply posted pre-alloted remarks: switch decodcer off for 3 minutes etc. Nothing worked and he was totally unwilling to be helpful. So eventually I phoned in on *** and the problem was resolved in seconds.