Dont make promises

I have opted for the R849.00 explora deal, and was also promised to be contacted within 3 days to expect delivery within a week. after a week passed I called multichoice. This is a strenuous operation as the call centre is very confusing. Eventually I spoke to a gentleman who assured me I would be contacted. After another 4 days I called again. This time I was assured that i will receive my device within 2 days. Guess what, Nothing. Rather be upfront and say what the delay is with realistic turnaround times, Than BS and say three days. I asked numerous times to disclose the courier company, so I can follow up. Whats the point I have a tracking number?. If the issue is with courier, then I strongly recommend you use a established reputable company. This is what you get for having a monopoly. I have been debited for something that I am not able to use.