Don't ever activate DSTV for short periods

I called the Multichoice call centre on ********** 222 to find out if there was a way to view the sports channels so my husband could watch the big Boxing fights the end of September. I was told I could activate the premium package until my next payment was due for my Easy Access subscription on the 28th. This meant my husband could watch sport for 10 days. I was assured, 3 times, by the first lady that I would be charged R294.17 pro rata rate for these 10 days. I said would check with my husband first and then call back, which I did. The second lady confirmed that it would cost me R294.17 and this would be deducted from my bank account on Monday, as this was now Saturday. And the service would be deactivated the 30th. Well on the 28th Multichioice deducted R1103.19 from my account. I called to find out why and also that my service was still activated. Well within seconds the channels were cut and since then I am trying to recover R760.02 from them which would be the amount they owe for the difference they took from the R294.17 owing plus now October subscription of R49. Since 28th I have had no joy getting overpayment back. On 29th I spoke to Mandla and was assured that same day they would do refund. On 2nd Sanile said no takes 7 days. On 3rd they could not help me as they were offline. Today 4th I went into their offices in Somerset West, Oak Street to be told I was misinformed aboutactivating this service for 10 days. This is not possible they say!???? I then called ********** 222 to be told by Nkateko that it takes 7-14 days for refund. Does anyone in Multichoice know what they are doing? A friend has just informed me that they had the same problem. So please people don't try and activate for a few days. DSTV Multichoice will take your money. When will I see a refund. What terrible service.