DON'T DO IT! AVOID AT ALL COSTS

After many years without DStv I tried to subscribe to their streaming service to watch the rugby today. They took my card details and the amount was deducted from my balance, but low and behold it shows "inactive" and I cannot watch anything. When I contacted their customer service I was told that I needed to send them proof of payment and there's nothing else they can do for me.

Now please tell me in what world do you need to send proof of payment for a card purchase? Imagine going to a shop and paying by card only to be told you will only be able to collect the items once the bank has processed the payment made and you bring in proof of payment from your bank. WHAT A JOKE!

I am paying for the days where this issue continues. ***** comes to mind!!

Just don't bother with these people. The customer service hasn't changed, it's abysmal!