NP
Neil P
1 reviews | Active since Jun 2018
28 Jun 2018, 11:16
Don't care
I have been struggling to get any feedback regarding the dvb-h mobile signal in the Horizon View, Roodepoort area. The signal disappears for hours and when it returns it lasts for 10 mins. I reported this problem continually since the 20th of June to the call centre, on twitter(dstv care), and on hello peter still not rectified and still no feedback. What is going on here don't they care about their clients?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
28 Jun 2018, 15:17Dear Neil Parkinson
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Jun 2018, 15:17
Official
Dear Neil Parkinson
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
NP
Neil P's updateReviewer Update
28 Jun 2018, 16:46What is taking so long to give feedback. The reply you gave is similar to the one that was received on Saturday. Is this a standard reply to everybody.
NP
Neil P's update28 Jun 2018, 16:46
Reviewer Update
What is taking so long to give feedback. The reply you gave is similar to the one that was received on Saturday. Is this a standard reply to everybody.
DStv (MultiChoice)'s replyOfficial
29 Jun 2018, 15:38Good day Neil
Thank you for your time and patience.
As per the feedback received from our technical team, the DStv Mobile site from Honeydew and Dis Wilmar has been switched off.
This service will be disconnected so that you're not charged.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply29 Jun 2018, 15:38
Official
Good day Neil
Thank you for your time and patience.
As per the feedback received from our technical team, the DStv Mobile site from Honeydew and Dis Wilmar has been switched off.
This service will be disconnected so that you're not charged.
Kind regards
Dinah
Best regards,