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Clare C

1 reviews | Active since Oct 2016

24 Oct 2016, 11:58

Dont bother applying for the price lock deal they will never give it to you....

<p>I have been waiting for 6 months for the price lock deal, after numerous calls and emails to the complaint centre and complaining on hello Peter some idiot decides to eventually call... we filled out a 30min application and we're told in 2 to 5 days expect delivery... a week and a half later still no call no deliver I decide again to call to find out my application is pending credit assessment... mind you this is a 24hr turn around and mine has been lying there for over a week.... Dstv your can go to hell and back just useless no customer ethics over priced with channels with movies and sitcoms on repeat. Good luck with future customers because I can gurantee you will be loosing loyal paying customers soon..</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2016, 12:04
Official

Dear Clare

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

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Clare C's update24 Oct 2016, 17:27
Reviewer Update

Dinah... I think your response is very defence... the core problem is not delivering on what yourl offer bottom line... please admit to the pathetic service rather than trying to justify an absolute irrelevant point...

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Clare C's update24 Oct 2016, 17:29
Reviewer Update

I want what I requested and what yourl advertise and promised to deliver and install the price lock deal with the exploran give me an answer on that what I have been querying for 6 months... please... nobody has given me an answer on that