VM
Vusi M

1 reviews | Active since Mar 2009

28 Jan 2015, 15:31

dont be like NKANDLA & ******* politicians

In South Africa there are few cer*****ies: NKANDLA, ******* politicians, roads full of potholes, the SA soccer team and of course load shedding. However Multichoice tops them all. I app**** for the new explora via sms but I was told that I do not meet the required criteria, I have been with Multichoice for the past 10 years and uninterrupted being a premium subscriber but you telling me that I don't meet your requirement. What's that!!! I want the new explora @ R799 for 24 months because I want to skip the price increase for the next 2 years. So please make a plan for me to get it because you've never had an problems or issues with me when it comes to paying. Then now you tell me about a criteria why are you being like Eskom and the government, is it because you don't have completion?? Why em I not being valued as a loyal customer for the past 10 years and uninterrupted paying!! Can someone who makes decisions call me. I know I'm not on debit order by I've never skipped a Multichoice payment, if it means I should be on debit order then make it happen. Why does this have to dent our 10 years relationship, I've never complained about the boring content that is sometimes aired.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jan 2015, 16:59
Official
Hello Vusi Miya,

We have escalated your query to the DPP department to assist you directly with your concerns.

We would like to sincerely apologise for the delay.

Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Warm Regards

Kristel