NC
Naldo C
1 reviews | Active since May 2020
23 May 2020, 18:52
Done with DSTV
I am done with Dstv.I mean everyone is struggling thru the pandemic.My wife and I are making masks to keep up with payments.I spoke to Dstv today and asked if I can make a payment of R800 now and if dstv can reconnect me and balance of R600 with be paid on tuesday when my other masks are sold.They said I must paid full amount now to be reconnected.I mean if I havent paid balance on tuesday they can just disconnect me again.Atleast we are trying to make payments for there services
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 May 2020, 19:42Hi Naldo Claassen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 May 2020, 19:42
Official
Hi Naldo Claassen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 May 2020, 23:06 Hi Naldo Claassen,
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We do understand the plight faced by our subscribers and strive to keep our subscription rates as low as possible. However, your DStv account is already in arrears with the amount of R562.14.
Unfortunately, we do require full payment to reconnect services for the duration of the entire viewing cycle, as we have a month to month pre-paid billing system and do not bill in arrears.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We do understand the plight faced by our subscribers and strive to keep our subscription rates as low as possible. However, your DStv account is already in arrears with the amount of R562.14.
Unfortunately, we do require full payment to reconnect services for the duration of the entire viewing cycle, as we have a month to month pre-paid billing system and do not bill in arrears.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply23 May 2020, 23:06
Official
Hi Naldo Claassen,
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We do understand the plight faced by our subscribers and strive to keep our subscription rates as low as possible. However, your DStv account is already in arrears with the amount of R562.14.
Unfortunately, we do require full payment to reconnect services for the duration of the entire viewing cycle, as we have a month to month pre-paid billing system and do not bill in arrears.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We do understand the plight faced by our subscribers and strive to keep our subscription rates as low as possible. However, your DStv account is already in arrears with the amount of R562.14.
Unfortunately, we do require full payment to reconnect services for the duration of the entire viewing cycle, as we have a month to month pre-paid billing system and do not bill in arrears.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
NC
Naldo C's updateReviewer Update
23 May 2020, 23:50Hi Thanks for response.Like I said will pay the arrears amount and extra for the pro rata amount till 26 th of this month when I will be able able to pay full installment on my due date which is the 26th.
NC
Naldo C's update23 May 2020, 23:50
Reviewer Update
Hi Thanks for response.Like I said will pay the arrears amount and extra for the pro rata amount till 26 th of this month when I will be able able to pay full installment on my due date which is the 26th.