1 reviews | Active since Apr 2018
Don't use these guys because you will never check their work in the roof - or so they thin****
<p>My DSTV setup (heartbeat) is not working after I had a lightning strike. Phone these guys (spoke to Chris) and they come and investigate. My heartbeat cable is split in the roof with a t-piece which goes to a 3rd TV.</p> <p>They say the t-piece is burned and suggest a heartbeat splitter for R550 rand. now because the t-piece was working for years I did not see why I had to fork out R550 for a splitter. Told them I don't want a splitter just put in another t-piece.</p> <p> </p> <p>1 Week later the heartbeat not working again so I thought the t-piece has gone again and I go and buy a heartbeat splitter. I go into roof and saw they never put in a new t-piece, just CONNECTED ALL 3 CABLES DIRECTLY TO EACH OTHER AND CLOSED THEM WITH INSULATION TAPE!!!</p> <p>Put in the splitter and now my signal still dead. Phoned these guys who say they'll come and check it but they will charge me another call-out fee.</p> <p>So they do a bad job and then charge you again to come and fix it. Now because they did not replace the t-piece its going to cost me either a new cable or new decoder.</p> <p> </p> <p>I found plenty of people/contractors that come and do work in the roof and do a very bad job because they think you will never go up into the roof and check their work. That's how I caught these guys.</p> <p>USE AT OWN PERIL!!!</p> <p> </p> <p>Guys name is Chris their website is http://www.dstvinstallationservices.co.za</p> <p> </p>
Dear Eugene
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Eugene
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Eugene
We have referred your complaint to our Field Service/Installer team for further investigation and assistance. They will contact you directly with your concerns.
Regards
Elna
Dear Eugene
We have referred your complaint to our Field Service/Installer team for further investigation and assistance. They will contact you directly with your concerns.
Regards
Elna
Dear Eugene
Thank you for taking our call earlier.
Kindly use this link to find an accredited installer in your area: https://selfservice.dstv.com/InstallationHelp/Installers#/findInstaller.
Please let us know if there is anything that we can assist you with in future.
Regards
Elna
Dear Eugene
Thank you for taking our call earlier.
Kindly use this link to find an accredited installer in your area: https://selfservice.dstv.com/InstallationHelp/Installers#/findInstaller.
Please let us know if there is anything that we can assist you with in future.
Regards
Elna
