Don't Know how to allocate payments

<p>I have paid my account as always on time but lo and behold DSTV accounts can't allocate payment even after mailing the proof of payment twice and 3 phone calls assuring we have fixe our error. I am tired of DSTV messing with my credit and your rude consultants. After asking the last consultant to speak to a manager I am made out as crazy because why do I want to speak to a manager when they can sort it out. well guese wht its still not sorted out. Still receiving messages that I did not pay for the service which I did on time as always. Quick to take our money but not quick to provide service.</p>