Does Multichoice view their Hello Peter complaints

This is my second complaint logged onto hello peter. Why does no one bother to contact me to resolve this matter? When will the extra amount that was debited off my bank account be credited into my account? This is really appalling, so basically there are no employees of Multichoice that are employed to view all the complaints and to resolve them, does this complaint of mine together with other complaints from other clients not tarnish your brand and image and also drop your share price? <br> <br> Fix your damn billing system, work around your ethics and stop ripping clients off, clients that have never defaulted and clients that keep your company alive and afloat.<br>