jF
johan F

1 reviews | Active since Mar 2009

14 Jul 2022, 15:04

Does DSTV want business???

Since last Friday I am trying to get someone to phone me to upgrade my parents' dstv package from Compact Plus to Premium + internet but nothing. Logged several requests online without success. Even phoned the call center myself, only to be told I have to do it online and then someone will call me. What on earth is the difference between me calling them and they calling me???

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jul 2022, 19:26
Official
Hi Johan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
jF
johan F's update15 Jul 2022, 10:31
Reviewer Update
Well today it is a week since my effort to upgrade started