JM
Jabulile M

1 reviews | Active since May 2018

01 Dec 2021, 21:21

Do your job

What an awful service I received from miltichocie today. I don't understand why some of your stulafc still work there if they cannot even operate or read transaction screen. You hold for up to 30min while someone tries to figure out what is happening then only to be told I needy manager to assist... Then boom guess what, the manager is at home and they will call you when they get to your escalation. What nonsense is that I just spent R200 on airtime to be told someone will call you back cause I am to pathetic to use the syste. I wonder if these guys ever go through training. Your whatsapp service and FB is useless too. Then they wonder why they lose subscribers.

Key to keeping clients is through service. You might be killing it in sales now but your fall is near. How the mighty shall fall.

I paid and still cannot view serves.. Will I be refunded for the one day???

DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R692.94 using ref no. ***6 or click payat.io/dstv/***6

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2021, 22:09
Official
Hi  Jabulile Mckhumza,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team