1 reviews | Active since Feb 2015

09 Mar 2015, 08:41

Do you want to deal with me ???

Almost SIX WEEKS since I requested the Explora offer. Several calls from Multichoice but THEIR SYSTEM is causing a problem with processing the matter. Lots of promises to get it sorted out but nothing since Lerato's call at 15.45 on 4 March where I was assured the matter would be finalised. What a company !!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Mar 2015, 14:12
Official
Hello Mokaikai,

We have escalated your query to the DPP department to assist you directly with your concerns.

We would like to sincerely apologise for the delay and any inconvenience caused.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta