Do we Pay for such disgusting service???

I find it frustrating that DSTV multichoice will remind us constantly when our close to R800 payment is due.Not only this but they will CUT OFF YOUR signal if you dont pay in due course.<br> However, when a loyal paying customer is experiencing difficulties in connecting to the signal the only response you get from the call center (Pretoria) is \Please arrange for an installer to come assess the problem"This I have to do myself and pay in addition to my monthly subscription fee. Not only will the call center not assist you in arranging for a repair company to have a look at your dish alignment. Most of the call center agends have no idea how to assist. DSTV multichoice refuses to carry the costs for rectifying such an error. Even though this company forced their customers to pay exorbitant fees to access this service.I repeat they refuse to assist any further with any dish problems to help their PAYING CUSTOMERS actually RECEIVE the service that they pay for.<br> It appears that this company simply does not care...nor do their agents at the call center... I would suggest that Multichoice DSTV either change their policies or provide a cheaper basic option that is not ~R800/mn"""