Do we get what we pay for with MNET?

I have been a subscriber of DSTV premium for many years and since I pay via debit order, I have been a flawless customer.I would like to frame what I view as a material breach in what I pay for and what I get from DSTV/MNET in terms of my catch up service service. Explora customers now seem to have premium plus status, it feels like the experience of premium subscribers has dropped not just a little but considerably.<br> 1) Catch up is now a farce, one week the FIXER (for e.g.) will be on Catch up, the next week not (not talking about electricity failures here). In short what is available on Catch up and what is not can no longer be banked upon. (so one never knows when to record) <br> 2) Some shows will have just the second episode, miss the first and miss loads in between<br> 3) No communication has ever been received that explains why this is so<br> 4) I pay a premium for catch up - I expect it to deliver consistently and with quality<br> 5) I do not get what I pay for and still pay the same amount<br> In my firm opinion, one party in this contract is keeping their end and the other is not. I am a very dissatisfied customer and this is putting it mildly. no response for 3 weeks from DSTV