RT
Rae Trew-Browne
1 reviews | Active since Aug 2019
29 Jul 2021, 09:43
DO NOT TAKE OUT DSTV STREAM PACKAGE
DSTV Streaming ****!
I chose the Premium Stream package on the DSTV website, checked out and paid online through their payment portal on their website. Funds went off and after a week of still no activation I was told the money was paid into the wrong account. How can I pay into the wrong account it if I am processing the payment on the DSTV website, not via eft but via card payment.
Naturally the service after the fact has been pathetic!
Thanks for nothing DSTV.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Jul 2021, 13:33Hi Rae Trew-Browne ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jul 2021, 13:33
Official
Hi Rae Trew-Browne ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Jul 2021, 19:48Hi Rae Trew-Browne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly reply with the proof of payment (Bank statement) so that we can allocate the payment and then activate the DStv Streaming services.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly reply with the proof of payment (Bank statement) so that we can allocate the payment and then activate the DStv Streaming services.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jul 2021, 19:48
Official
Hi Rae Trew-Browne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly reply with the proof of payment (Bank statement) so that we can allocate the payment and then activate the DStv Streaming services.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly reply with the proof of payment (Bank statement) so that we can allocate the payment and then activate the DStv Streaming services.
Kind regards,
DStv: Hello Peter Team
Best regards,