DO NOT PURCHASE A PRICE LOCK / FREE INSTALLATION CONTRACT FROM DSTV.

So after accepting this "amazing" offer from DSTV of a 24 month price locked contract with full installation of a new decoder I now sit some 4 weeks later with a decoder that doesn't work. It took over weeks, after the decoder was delivered to me to get it installed, and since then I can't download any Catch-Up and can't record. In addition to this my Extra View decoder doesn't work. The DSTV appointed installer has come back and informed me that the decoder is faulty. DSTV now expect me to go and sort this out, and if it is faulty they will send me another one while I don't have access to DSTV. If that's anything like the first one they sent me that's another three weeks. Why is this now my issue? You have not fulfilled your side of the contract and I am now expected to run around sorting out your installation issue. WARNING: DO NOT TAKE UP ONE OF THESE CONTRACTS IF OFFERED TO YOU OVER THE PHONE. I promise you that you do so at your own peril and you will be very disappointed. Unfortunately DSTV has the monopoly and with it a "don't care" service attitude. Judging by the list of unhappy DSTV customers there will probably be no action as a result of this post, but let's see.