DO NOT MEET REQUIRMENTS FOR A CONTRACT???

Good Morning, my wife recently requested to sign up for your 2 year contract at R799 a month, we thought this would just be a simple call and contractsigned after all we have been customers for 13 years, never missed a debit order,both have credit ratings in the 900's,never been refused credit for anything, but alas the DSTV computor says NO???. <br> Now we ask the guy on the phone <br> why?<br> \because the computor said no"<br> \""really well can you tell us why it said no\"" ..<br> \""no\""...<br> \""ok we say"