JS
Jerry S

1 reviews | Active since Nov 2020

17 Nov 2022, 14:18

Do not link DSTV streaming and Showmax

As a result of a T20 World cup I tried DSTV's premium streaming package. Lord and behold this service is the worst thing imaginable @R699, the service is not compatible with most smart tv's as it will always tell you that the is another device watching.

However it will immediately play on all your other devices without any issue. Live TV is a horror show. I cancelled the service after just one month, but not before I made another error. Showmax is free if you have DSTV premium, so I linked my subscriptions. Now I am struggling to separate my showmax and DSTV streaming.

Apparently I need to pay R699 to get access to showmax again. Now I will not be paying both showmax and Dstv premium. I had cancelled Netflix and Amazon prime for these services, But I have to go back to American streaming services.

My DSTV account number is ***. Please disconnect my Showmax from my DSTV billing, at least showmax works.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2022, 14:55
Official
Hi Jerry, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,