Do not Ever Get DSTV Arrogant, lying and *********!!!

So, I decided to get DSTV streaming package and opted for the DSTV WhatsApp chat method as I have heard to many people being **** to over the phone and not having sufficient evidence and being stuck in a 24-month contract due to a person lying!

I spoke to a person on the WhatsApp chat "BABA" asked the person I am looking a the streaming packages and also must include Super sport 1 and Rugby channels the person advised "compact R299 12 months contract" or the compact R399 month to month" option I asked the person again are both streaming packages and the person responded "yes" I again advised Supers sport 1 and streaming capabilities and the person advised again yes!

After careful consideration I contacted them again when I got home today 12 May 2025 i resumed the chat and ordered the streaming package. I then paid via my banking app immediate payment just to open the streaming package and view the channels to my surprise that there is no Super sport 1 or Rugby channels on this package!

I opted again for the WhatsApp chat to get the correct package on where I was informed that the package doesn't have Rugby channels or the super sport 1 channel whereby casually Rethabile notified me that the person "Baba" unfortunately **** to me about the package, and I will have to opt for the DSTV Premium package as compact does not have these channels!

I requested a refund and cancelation as this is not what I signed up for and requested the sales director’s information and or her managers information

I was supp**** a global email address and contact number and the arrogance that went with this was astonishing, Pathetic disrespectful and plain arrogant!!

I would not recommend DSTV to anyone and everyone to make 100% sure because the salesperson **** from the get-go and the customer interaction on the live chat is astonishingly pathetic I have never seen such arrogance anywhere from any customer service representative ever

DSTV/MultiChoice should take a long, hard look at the way it treats its customers. If this is the standard of service, you're willing to stand by, it’s no wonder so many people are walking away from your platform.

I will be sharing this experience publicly to ensure others don’t fall into the same trap. It’s one thing to have a technical hiccup — it’s another entirely to lie, deceive, and then shrug it off when you’re caught.

Customer Number : *** Refund request also logged ! Cancellation also requested!