kM
kholo M
1 reviews | Active since Dec 2009
01 Mar 2024, 19:55
Do better dstv
I have been paying my subscription for showmax through dstv for months. Suddenly I cannot connect to showmax. I checked with dstv and was told to get in touch with showmax and was told I need to change my billing date at dstv. Back to dstv who say they can only change my billing date end of March. Is this the kind of service you give customers? I cannot do this back and forth between the two. Someone made the mess and it was not me
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Mar 2024, 20:38Hi Kholo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Mar 2024, 20:38
Official
Hi Kholo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
kM
kholo M's updateReviewer Update
07 Mar 2024, 08:36Today is the 7th and no call, no communication from you since you posted your standard empty promise. Another customer walking out!
kM
kholo M's update07 Mar 2024, 08:36
Reviewer Update
Today is the 7th and no call, no communication from you since you posted your standard empty promise. Another customer walking out!