TM
Thato M
1 reviews | Active since Sept 2018
01 May 2021, 01:12
Distasteful service
Very bad experience from your call centre agents, I called so that I can have my extra view fixed, next thing I am on hold for 30 minutes then the lady asks if it is fixed I rep**** with a no, then said I should wait further then next thing she hangs up, very terrible experience to think I have a lot of products with you guys, maybe I should cancel and start streaming on other avenues
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 May 2021, 07:42Hi Thato Matlebyane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 May 2021, 07:42
Official
Hi Thato Matlebyane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TM
Thato M's updateReviewer Update
01 May 2021, 21:52Indeed my secondary decoder is 100% functional, thank you so much to DSTV and the gentleman who assisted, thank you thank you
TM
Thato M's update01 May 2021, 21:52
Reviewer Update
Indeed my secondary decoder is 100% functional, thank you so much to DSTV and the gentleman who assisted, thank you thank you