PP
Precious P

1 reviews | Active since Jun 2021

27 Jul 2021, 16:10

Dissatisfied with the continuous mistake by dstv

Parkies N.A.P I would like dstv to rectify my account today when I enquired about my balance owed it was R1132.78 I am on compact plus how come do I have to pay more than premium subscribers.i was disconnected on the 3rd of May, the amount I should be paying is subscription fee,reconnection fee and the explorer fixtures which can amount to R700 not more than that.Will you please rectify this continuous mistake of yours Dstv.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2021, 22:22
Official
Hi Precious Parkies, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
PP
Precious P's update31 Jul 2021, 12:40
Reviewer Update
Haven't got any response from dstv I have just paid 700 today but I'm still disconnected additional R580 is demanded from me for what now?incompetence of dstv is sickening