NK
Ntombi K
1 reviews | Active since Feb 2023
23 Feb 2024, 11:26
Dissatisfied costomer
I'm an unhappy DSTV multi choice customer. Multi choice sent me a message saying my suspended DSTV account amount is in arears for R4761.76 Please pay by 2024-02-07 to avoid being disconnected. My subscription Fee is R430a month and If I get disconnected normally I would just pay the reconnection Fee. Please can anyone explain to me how did my bill get to the above mentioned amount? my customer number is ***9. I would appreciate it if they can get me a consultant who will clarify this to me properly in IsiZulu. So I can understand well.
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DStv (MultiChoice)'s replyOfficial
23 Feb 2024, 11:29Hi Ntombi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Feb 2024, 11:29
Official
Hi Ntombi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,