1 reviews | Active since Jan 2012
Dissatisfied and irritated due to false advertising
I'm very disappointed with multichoice because they are constantly deducting more than they're supposed to be deducting on my account. I upgraded to compact plus due to an advert that they did stating that if you upgrade to compact plus you will only be paying R460. But to my suprise after I upgraded I checked my premium on their site only to find that its going to be R675. I called their contact centre and they promised to fix the error and only deduct R547 due to the fact that I have extra view and insurance, they even sent me an SMS confirming that but now to my surprise when I checked my statements, it shows they have been deducting R675 ever since. This I regard as false advertising and misleading of customers, I'm tired of liaising with the contact centre and I wish multichoice can just fix this as soon as possible.
