DISSAPPOINTMENT-DSTV-BAD BAD SERVICE

I posted a review regarding Multichoice''s very bad service ,then they call me only to let me speak to a rude consultant whoever she was who was unapologetic and sympathetic and arrogant,who could not even see the amount I paid and when I requested for a statement she failed to sent it to me ,on top of the R550 that I paid ,she then said oh by the way you still owe R770 from that's so meaning they are penalizing me for being upsent for 2 months even June I was charged amount that DSTV could not explain to me what they were for ,if this is the way they treat their clients I would rather we cancel my subscription ,customer care for them is a rumour.I AM REALLY FED UP AND DISSAPPPOINTED!!!