Dissapointment
Hi, I was told I need send proof of payment through in pdf format. I did that and deleted it from my phone now they say I need to send it again. How must I do this now? I don't have the slip anymore. First time I ever had to do this and now I have no tv
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
07 Jul 2024, 13:17Hi Christopher,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jul 2024, 13:17
Official
Hi Christopher,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
07 Jul 2024, 13:56When and where will feedback be communicated?
's update07 Jul 2024, 13:56
Reviewer Update
When and where will feedback be communicated?
's updateReviewer Update
09 Jul 2024, 18:56Really????? I just spoke to the most unhelpful agent on whatsapp regarding my account balance. Yesterday I was told R117,58. And I still have the whatsapp message as prove. Now this morning I want to pay and see that it has actually gone up while my package is not active!!!!Then I go to ask why it more and then it goes up to over R700. Really???? I send the message that I have of R117,58 and then the reply back is just you have to pay R177. Thank you end of chat!!!! Really no explanation nothing. I don't know what to pay!!!! Just ****** rude. Another reason people are leaving. No TV for me and my child because of unfriendly dstv chat agent
's update09 Jul 2024, 18:56
Reviewer Update
Really????? I just spoke to the most unhelpful agent on whatsapp regarding my account balance. Yesterday I was told R117,58. And I still have the whatsapp message as prove. Now this morning I want to pay and see that it has actually gone up while my package is not active!!!!Then I go to ask why it more and then it goes up to over R700. Really???? I send the message that I have of R117,58 and then the reply back is just you have to pay R177. Thank you end of chat!!!! Really no explanation nothing. I don't know what to pay!!!! Just ****** rude. Another reason people are leaving. No TV for me and my child because of unfriendly dstv chat agent
's updateReviewer Update
10 Jul 2024, 18:40????????
's update10 Jul 2024, 18:40
Reviewer Update
????????
's updateReviewer Update
11 Jul 2024, 12:07This morning my balance due has gone up with R500. Amazing with no services connected
's update11 Jul 2024, 12:07
Reviewer Update
This morning my balance due has gone up with R500. Amazing with no services connected