DM
Dimakatso M

1 reviews | Active since Apr 2016

19 Dec 2021, 14:05

DISSAPOINTED WITH DSTV MULTICHOICE

Upgraded my explora to ultra 3 weeks ago, still no delivery today. When i enquire I'm told it was delivered at the wrong address. I don't really know what is happening as I'm not being updated. My showmax account is also a mess and cannot be fixed after 13 years of being a premium member. Being disappointed is under statement.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Dec 2021, 14:14
Official
Hi Dimakatso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Dec 2021, 21:50
Official
Hi Dimakatso,

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.

Kindly be advised that we're currently following up with the relevant deprtment. 

Feedback will be communicated as soon as we receive it. 

Kind regards,
DStv: Hello Peter Team

Best regards,