Dissapointed with DSTV MULTICHOICE

Wanted to cancel contract with DSTV. Went to Randburg. Was told too soon. At same time was told that I have Netflix subscription and must cancel online with Netflix. Did so. No idea who activated Netflix. No problem sent email in Jan 2025 and early Feb no DSTV TO CANCEL. Had already cancelled with Netflix and reset password. Today called to be told that an amount on R328 to be paid before cancellation. Told them Netflix was cancelled already and that someone must have reactivate Netflix without my knowledge. I am sure that Someone hacked my DSTV account and started Netflix again. No care. I was told button must have been activated on my smart TV. ??? As far as I know you need login details and confirmation before active. No Sms or email sent to me to activate. I feel I am.being ******.