DISSAPOINTED! SUCH LACK OF SERVICE AND COMMUNICATION

<p>I went into Multichoice in Randburg last Saturday to sign on as a new customer. I specifically informed the assistant that I was only moving into a new apartment on 01 July and to only activate from that date. I set up my direct debit and was informed that the first DD would come off on 02 Aug. I sent an email in the week to enquire about the July subs and I was informed that the first DD was coming off in Aug and no manual payment is required. When it came to registering on your app it would not allow me to do so, so I had to ring Randburg. I was told they could not assist as my account had an amount of R928.40 outstanding for payment - NEWS TO ME! plus I enquired about the amount and the decoder had been activated 3 days early. So I had to make the payment before anyone else could assist me with registering. My decoder is not even plugged in yet, really dissapointing start !</p>