Dissapointed

everyday i have to log complains in order to get service.. i logged a complaint on the 26 July and on the 27th one of your social media agents called me back and promised that he will call back on Saturday or latest Monday. today is Tuesday and no call and my services has been disconnected.. Im now sick and tired of this and will be taking this to the Ombudsman.. i logged a complaint on the 23rd of August as well of which i was promised that the account will be resolved just for it to get worst, again i logged a complaint on the 26th August and again i was made promised. if this is not resolved within the next 12hrs, i will take this further and ensure that your CEO is included.