Dissapointed Again!!

<p>I am so tired of having to do this but Multichoice just can't seem to get it right. I have recently changed jobs, so the day I recieve my salary has changed as well. I have been calling Multichoice evry month now for the past 3 months ( since February) to change the date the debit order goes through. I wanted to change it from the 2nd of every month to the 27th as that is when I get my paid with my new job. However, they have not changed the date till this Day! And they have charged me for 2 extra days since February 2017. My monthly installment is R459 and the have been takng R519 because of thiis. I don't understand why I should be paying if You guys can't do something so simple,right. I understand that they are certain cut off dates for debit orders, but for 3 months You guys have over charged me but still have not managed to change the date as I requested!!! i was also told that the rates have gone up, I normally get an email to notify me at least a month in advance, but I have not recieved one this Year. I dont even know when they went up becuase of the extra maoney You gys have been taking becuase of this. I find that very rude as I am paying for a service and have entrusting You with debiting from my account, You can't just take a different amount and not notify me!!! For a person who deals with clients on a daily basis this is really poor customer service!!! very dissappointed agian!! What is going to happen to the extra money I have been paying and changing of dates for the debit orders???</p>