dissapointed

Morning, I really don’t know if I’m sending this message to the right place, but I’m at my wits end. Yesterday, received a sms that I didn’t pay, after which I phoned and asked what the problem is as I was up to date with my payment.

After that your colleagues at the call center cancelled my subscription to reinstall it only to still sit with two decoders that’s stil not working.

One with a signal problem (which was never an issue before yesterday), and another with a waiting for primary decoder error. Now the solution was for me to take my decoder a tester, but it was doing fine before your colleagues decided to temper with my account.

The other option was for me to call installers, to come fix but, which will set me back, whatever they charging.