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nadia F

1 reviews | Active since Jun 2017

13 Jun 2017, 09:28

Dissapointed

<p>I have recently received the DSTV explorer</p> <p>i am very dissapointed in the service rended. my issue has been escalated too many times and nobody seems to acknowledging my query.The staff needs to be fully trained and s****ed up.</p> <p>my issue has not been resolved to date, i have very dissapointed</p> <p> </p> <p>regards</p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jun 2017, 09:45
Official

Dear Nadia Frost

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jun 2017, 12:02
Official

Dear Nadia Frost

We are really sorry that your query ended on this platform as you weren't satisfied with our service.

We have referred your query to our Price Lock team for urgent investigation and further assistance.

Once again please accept our apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Lebogang

Best regards,